About Us
Who We are
Experts in delivering quality disability support services.
People with disabilities have unique strengths and abilities. By promoting inclusion, accessibility, and understanding, we create a society where everyone can thrive and contribute to their fullest potential.
About Us
Supporting People to Live with Choice, Purpose and Independence
Walk By Faith Pathways (WBFP) is a local NDIS registered provider committed to supporting people with disability to live meaningful, connected and fulfilling lives.
We provide flexible, person-centred disability support that reflects each participant’s individual needs, goals, preferences and NDIS plan. We work alongside participants to understand what matters to them and support them to exercise choice and control over their lives.
Our approach is built on respect, inclusion, dignity and individual empowerment. We recognise that every person has unique strengths, abilities and aspirations, and we focus on creating opportunities for participants to build confidence, develop skills and increase their participation in everyday life and the wider community.
Through appropriate and reliable support, participants can work towards greater independence, strengthen relationships, participate in community activities, explore employment or volunteering opportunities, and pursue the goals that are important to them.
At Walk By Faith Pathways (WBFP), our culture and values are integral to the achievement of our purpose; supporting you to be your best you. We aim to create a supportive environment where people feel heard, respected, safe and valued.
Our Team
Walking Together Towards a Life of Possibilities
Our team brings together experienced, compassionate and dedicated professionals who are committed to delivering safe, respectful and reliable disability support.
We take the time to understand each participant and work collaboratively with their families, carers, support networks and other professionals where appropriate. This collaborative approach helps us provide consistent support that reflects the participant’s needs, preferences and goals.
Our team maintains professional boundaries, respects privacy, upholds confidentiality for people with disability, and works in accordance with all relevant NDIS requirements, policies, and professional standards. Each participant is supported by team members who have the necessary training, knowledge, and skills to implement evidence‑informed practice and meet the participant’s individual needs.
The Director of Walk By Faith Pathways is an experienced professional with a strong background in mental health, disability, youth and forensic support. With practical experience and professional knowledge in supporting people with complex needs and challenging behaviours, the Director is committed to providing safe, respectful, recovery focused support that promotes positive encouragement and inspires participants to grow with confidence. We appriciate for supporting Walk By Faith Pathways and the people we are here to support to be their best self.
We understand that consistency is essential for building trust, maintaining wellbeing and achieving meaningful outcomes. We promote consistent approaches and effective handovers to support continuity between staff and shifts.
We believe great support starts with listening, understanding and working together.
Our Core Objective
Supporting You Every Step of the Way
At Walk By Faith Pathways, we believe everyone deserves support that respects their individuality, choices and aspirations. We work alongside participants to provide personalised, reliable and respectful support that helps them move towards greater independence and meaningful goals. Our core objective is to empower participants to have greater choice, control, informed decision and independence in their everyday lives. We encouraging meaningful participation in family, social and community life. We support participants to work towards outcome that are personally meaningful to them and enquiring people are treated fairly and respectfully.
we are committed to providing reliable, consistent and high-quality support that reflects each participant’s individual needs, goals, preferences and support plan. We maintain open communication with participants, families, carers and relevant stakeholders, where appropriate.
Our support is guided by a person-centred and holistic approach, recognising the whole person rather than focusing only on their support needs.
Our Vision
Empowering People to Live with Choice, Independence, Purpose and Connection
We envision a future where people with disability are recognised for their strengths, respected for their individuality and empowered to participate fully in their communities. We aspire to contribute to inclusive communities where every person has opportunities to build confidence, develop their capabilities, pursue meaningful goals and live life on their own terms.
Our vision is shaped by four key principles:
Choice & Self-Determination
Supporting people to make informed decisions and have genuine control over their lives and the supports they receive.
Independence & Growth
Encouraging skill development, confidence and opportunities for greater independence.
Meaningful Inclusion
Supporting participation in social, cultural, recreational, educational, employment and community activities.
Quality & Accountability
Maintaining high standards of service, safety and professional practice in accordance with applicable NDIS requirements and the NDIS Quality and Safeguards Framework.
Our Mission
Creating Opportunities for Meaningful Lives
Our mission is to provide safe, reliable and high-quality disability support that makes a positive difference in the lives of the people we support. We work in partnership with participants and, where appropriate, their families, carers and support networks to deliver services that are responsive to individual circumstances and goals.
Through our support, we aim to help participants:
- Build practical life skills and confidence.
- Work towards greater independence.
- Pursue personal goals and aspirations.
- Develop and maintain meaningful relationships.
- Strengthen connections within their communities.
- Participate in activities that provide purpose and enjoyment.
- Access appropriate supports that promote wellbeing, quality of life with dignity and respect.
We understand that quality support is not simply about completing daily tasks. It is about working alongside people, task analysis, recognising their strengths, encouraging their choices and creating opportunities for progress and participation.
We are committed to continuously improving our services and ensuring that the people we support remain at the centre of what we do.
Our Values
Respect, Integrity and Compassion — Guided by the NDIS Code of Conduct
Our values shape how we support participants, work with families and carers, make decisions and conduct ourselves as an organisation. As a NDIS registered provider, WBFP is committed to upholding the NDIS Code of Conduct and applicable quality and safeguarding requirements. We strive to ensure that our services are delivered with integrity, respect, competence and due care.
🌟 Empowerment
We support participants to have a genuine voice in decisions that affect their lives. We encourage informed choice, self-determination and active participation in achieving personal goals.
🤝 Respect & Dignity
We recognise the individuality, rights, preferences, culture, values and life experiences of every person. We treat people with dignity and promote equality, inclusion and respect.
🛡️ Integrity & Transparency
We act honestly, responsibly and professionally. We communicate openly, protect confidentiality and take accountability for our actions and responsibilities.
🌿 Safety & Wellbeing
We promote environments where participants feel safe and supported. We take appropriate steps to prevent and respond to risks of harm, including violence, abuse, neglect, exploitation and sexual misconduct.
💡 Innovation
We embrace innovation, new ideas and continuous improvement to make our services more responsive, accessible and participant-focused. we use flexible service approaches and evidence-informed practices to enhance participants quality of life.
Our Commitment
Supporting Your Journey, Empowering Your Future.
We are committed to human rights and self-determination, and the support we offer is guided by people’s aspirations for the life they want to lead. Walk By Faith Pathways and its employees are also obligated to adhere to the National Disability Insurance Scheme (NDIS) Code of Conduct alongside Walk By Faith Pathways’ Code.
We recognise that restrictive practices can significantly affect a person’s rights and freedom. Our approach is to prevent and minimise the use of restrictive practices through person-centred support, positive behaviour support plan and proactive strategies. We undertake appropriate due diligence to help ensure that the people, organisations, services and arrangements involved in delivering supports are suitable, safe and aligned with participant needs.
We have processes in place to identify, respond to, record and review incidents that may affect the people we support, our staff or others. All incidents are taken seriously and managed promptly, respectfully and confidentially, in accordance with our policies, NDIS requirements. We are using incident information to strengthen our services and continuous improvement.
We are committed to providing accessible and inclusive services. If participants require an advocate or interpreter, please let us know. We can help you connect with appropriate advocacy or interpreter services to support your participation and decision-making throughout your NDIS journey. An advocate is an independent person who can help you understand your rights and ensure your voice is heard. If a participant uses a preferred language other than English, interpreter services can help you communicate effectively.
At our organisation, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. We respect your right to privacy and handle all information in accordance with applicable privacy laws and NDIS requirements. We take participants consent to share information. Your information is treated confidentially and is only accessed by authorised staff who require it to perform their duties.
We are dedicated to walking beside you with integrity, compassion and professionalism. Whether you need daily living support, community participation, skill development or specialised assistance, Walk By Faith Pathways is here to help you move forward with confidence.